I am having an issue with 2 Vivid e system - software R5.0.1.
When the systems boot up they seems all fine, except there is no probe image. The system still recognizes the probe being attached but there is no B-mode image, no doppler either.
Sometimes doing the "Full Maintenance Reboot" clears up the issue, but it comes back after 1-3 months or so. When the maintenance reboot doesnt resolve the issue I have no choice but to reload the software.
Is anyone else experiencing this type of problem? How can I prevent this from continuously happening?
Wed Mar 28 2018
System does not display probe image
Wed Mar 28 2018Reply from Alex Wright
Hello! You can try contacting GE Healthcare directly or the companies below for assistance:
Alexandra Wright MedWrench - Sales & Marketing Coordinator email me: awright@medwrench.com
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Wed Mar 28 2018Reply from SFT
This could be an issue with the RFI or possibly the motherboard. Feel free to call 1-800-958-9986 for support.
Scott Trefny
Avante Ultrasound 1-800-958-9986
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Fri Apr 13 2018Reply from Alexb_ultrasound
Thank you for the replies! So far I'm going to do that "Maintenance Reboot" at the end of every day. This is the simplest and least expensive solution for now. If it gets worse I'll update the thread.
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Tue Apr 07 2020Reply from Zamura
same problem at least 2-3 times at the week, unfortunatly i cant make full reinstallation. I think if make only stand by mode (in windows during closing display) this shoud be useful.
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