Thu Mar 29 2018

Error 384 battery end of life

Hi at all. I have a problem about Philips Veradius with 384 error, Some one can help me ? Some one have a service manual ? Thanks in advance !!

   RE: Mobile C-Arm Report Post
Thu Mar 29 2018Reply from Alex Wright
Alex Wright

Try contact Philips directly or the below companies may be able to help:

SOMA

Denova Medical

RSTI



Alexandra Wright MedWrench - Sales & Marketing Coordinator email me: awright@medwrench.com

Report Post
Thu Mar 29 2018Reply from vinconte2000
avatar placemark

Thanks for your quick answer !!


Report Post
Mon Apr 02 2018Reply from ceshop
avatar placemark

send me an email address to send the manual to. 384 normally means the Energy Storage Unit (ESU) the batteries need to be replaced. it is a timed event and to reset it you need to access the BVScope software on the system and select replace ESU. Philips being Philips does not give CSIP level 0 access to this function. 


Report Post
Mon Apr 02 2018Reply from vinconte2000
avatar placemark

Thank for your answer, please send me your email !!


Report Post
Thu Jun 16 2022Reply from Skaut
avatar placemark

jfarfan_campos@hotmail.com

Help

 the batteries need to be replaced. it is a timed event and to reset it you need to access the BVScope software on the system and select replace ESU. Philips being Philips does not give CSIP level 0 access to this function. 

what?? 


Report Post
Mon Jul 18 2022Reply from Joanna Manjarrez
avatar placemark

Although it is your choice to go offline with your discussion, we are sure that other MedWrench users would appreciate it if you kept your discussion within the thread. This will help to keep a permanent record of the issue you are facing and how it was solved to help others in the community that may be facing a similar challenge.  

 

We appreciate your participation and hope that the MedWrench forums will help you to solve your medical equipment issue.

 


Report Post

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Please review our Privacy Policy for more details.
I Agree