Boot up looping
RE: Vital Signs/Multi-Parameter Report Post
If you have the 7.2 software, reloading the software may or may not fix the problem. The 7.2 software is what is causing this problem. I had been running into this issue more and more and when I talked to GE about it, they said it was the software. I purchased 7.3 software thru our sales rep and everytime I run into this issue, I load up that software and it fixes the issue. You can only order the software thru your GE sales rep. I tried ordering thru customer support and tech support but they would not sell it. They kept pushing the "send it in to us" option.
Keep in mind, if you ever run into an issue where the screen reboots from the patient monitoring screen (not the GE logo screen), then this indicates a problem with the DAS module, not the software or the main board. Good luck.
Report Post
Not sure if or how the OP fixed his issue but as I stated, there can be one of two issues. If your monitor is running SW Version 7.2 and it is rebooting at the GE logo, then it's most likely a software issue. Reloading 7.2 may fix the problem temporarily but it will happen again as GE has stated there is a bug in that version. If you can get your hands on 7.3, that will fix this problem. There may be a problem with the main board, but not likely.
Now, if the monitor is rebooting at the main monitoring screen, then the issue is with the DAS module. You'll need to order one from a 3rd party vendor as GE no longer sells this module. Try Medequip or Southeastern Biomedical, maybe Jet Medical or Avante/Pacific Medical. You'll need to make sure you order the correct one, depending if you use Nellcor or Masimo or Ohmeda for the SpO2.
Good luck.
Report Post