I'm experiencing a similar issue. I'm not able to simultaneously use two pencils at one time regardless of cut or coag. I've tried swapping out multiple grounding pads including a Valley Lab product without success. The system's self check is unremarkable and both monopolar screens are full color (that's to say not grey'd out and unavailable). Any suggestions?
Tue Apr 24 2018
Can't run two pencils simultaneously
Wed Apr 25 2018Reply from Matt D.
You can have 2 monopolar hand pieces plugged in at the same time BUT, you cannot get power out of both pins at the same time.