Wed May 02 2018

Shandon Excelisor ES Valve Clogging ...

Hello friends I have a problem with my device. Could you help? The valve section of the device is filled with paraffin or similar crystals. The device is clogging. I cleaned it, but then it was the same problem again. I need your suggestions to solve this problem. Thank you.

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Fri May 04 2018Reply from Ross
avatar placemark

What part of the valve? Is it just one port, a paraffin port?


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Wed May 09 2018Reply from Meddron
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Hello Ross; the motor section is filled with a paraffin-like substance. We clean up, but then it fills again. What is the solution to this problem in your opinion?

 


I serve as a specialist technical service for pathology devices. At the same time we work as a technical service in electronics.
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Thu May 17 2018Reply from Ross
avatar placemark

The motor is underneath the chamber. If I understand what you said, the processor is working, but you are getting a repeated build up of residue on the motor, coming from the chamber. I would expect that it is due to the agitate seal, and possibly the static seal. If you are going to replace these, you would want to replace the port seal at the same time. Do not replace the Rotor outer seal, unless necessary. If you don't have a service manual, you definitely need one. I only have a paper copy of the service manual.

Ross


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Fri May 18 2018Reply from Meddron
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Hello Ross; You gave me very important information. Thank you. I need a service guide. Could you send me a service handbook? Thank you so much. info@meddron.com. I am waiting for your reply.


I serve as a specialist technical service for pathology devices. At the same time we work as a technical service in electronics.
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Mon May 21 2018Reply from Ross
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Last time I tried to respond, Medwrench just created an error, and my reply apparently vanished.
As I said the previous time, I don't have a digital copy of the service manual - only a paper copy. Thermo will probably sell a service manual, though (unlike some other companies).

Ross


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Tue May 22 2018Reply from Meddron
avatar placemark

Dear Ross; Do you want to send the service by hand? I know I asked you something tough. Very glad if you can. Nevertheless, thank you very much for your interest.


I serve as a specialist technical service for pathology devices. At the same time we work as a technical service in electronics.
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