I have a unit that after a power outage, the unit will not power on. If you hold the on switch unit the display comes fully on we get a message error 10-004 USB has not initialized. I think I have a supply that is not coming up I just have no service manual to refer to.
Fri Jun 29 2012
DryView 8900
Fri Jul 27 2012Reply from jvlrn

Hello John, I am new to MedWrench. I am also looking for a service manual for our 8900. However, the issue you are experiencing is the same that we had in Sept of last year. Without a manual we called Carestream and here is what they said was the issue and fix.
"Problem = 2000082349/131666/Will not stay booted" They replaced "Part No. SP7E9143, PWR SUPP,SWITCHER 5A/6.5A, 200W-EXCH" and this resolved the issue and I no longer had to stand and hold the switch until the error message came up. :-)
We now have a broken gear on one of our drawers and it will not feed the film. If you have any ideas on that one.....thanks, John Lyon
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