We don't have a service manual for our SSD-3500 so when we powered it on and just got the moving blue block, after researching it , it seems to be the classic symptoms that others have had and fixed by simply replacing the CMOS battery. My question is since we do not have the service manual, could anyone tell me where the cmos battery is ? Would anyone happen to have the procedure for opening this up and changing the battery ? We use it on animals in an educational setting and due to budget cuts, if we are to continue having an ultrasound, we're the ones who needs to get it fixed. Any info appreciated
Fri May 18 2018
Changing CMOS battery
Fri May 18 2018Reply from Alex Wright
Hello, These companies might be able to assist you! I suggest contacting them for suggestions and troubleshooting assistance:
Alexandra Wright MedWrench - Sales & Marketing Coordinator email me: awright@medwrench.com
Report Post
Sun May 20 2018Reply from donintn
I found the battery, it's a Snaphat Timekeeper and if the procedure is the same for the SSD-5500, once I install the new battery I need to turn on a DIP switch to copy the data from the hard drive to the flash memory - the only question is what DIP switch is it on the SSD-3500. If the placement of the DIP switch has any correlation, it looks like it would be JP3 or JP4 but I'd prefer not to blindly guess.
Install new battery, set switch to on, turn on machine and it copies the data to the flash memory, once copied, turn off machine, reset dip switch, turn on machine, pat yourself on the back...
Report Post
Mon May 21 2018Reply from Alex Wright
Thank you for updating us with the solution to this!
Alexandra Wright MedWrench - Sales & Marketing Coordinator email me: awright@medwrench.com
Report Post
Wed May 23 2018Reply from MarioLM
Hi, I have a PDF copy of the service manual for the SSD-3500 Plus unit, but I don't see how I can attacch it on this email.
Send me a request on my personal email: mariolm69@hotmail.com and I will try to send it to you that way if it works.
Report Post
Wed May 23 2018Reply from donintn
MarioLM , you are my hero of the month and more than likely will have helped many a future veterinarian. The tophat battery should be here today and without your help, we'd have been left to guesswork which we weren't very comfortable with. Sending you an email now.
Sincerely, thank you
Report Post
