System is Philips Epiq 7c - Ultrasound
I had this happen to one of the machines that I am responsible for last week. To correct the issue was replace one of the hard drives and reload the software. After you reload the software you will have to reload your most recent back up.
Hope this helps.
Try reloading the software. This should fix your problem
No it’s not mandatory. Can you supply me your email address?
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After you reload the software and your backup, the system is going to tell you that it requires a reboot of the system so it will take everything. After the reboot, I do a complete shutdown of the system to make sure that the system boots up just like the way that the customer does it. If the syste comes up with no errors and you run a test patient with no errors. I would believe that you should be good. I would not replace the hard drive then.
I would suggest replacing the hard drive, assuming it is not a fairly new one. The SSD hard drives do not last as long as standard spinners, and if you are starting to lose sections of memory it will continue to have problems. Be sure you have a Backup of the System Settings so you can restore the clinical options.