We have a SSD-3500 thats used in an educational setting and sparing you all of the details, its been rendered inoperative because of what Id say is an extremely poor design decision of keeping the backup data which is required for the machine to work in volatile memory which was lost when the Snaphat Timekeeper battery on the CPU board died. On the SSD-5500, there is a way to copy the backup data from the hdd to the 3 ¼ drive by simply setting a jumper switch but unfortunately the SSD-3500 does not have this option. The only way to do this is through the menus but without a backup data disk, the machine is stuck in an endless cycle on the Auto Test mode.
So left with what we believe are no options, I thought Id ask here if anyone could possibly make me a backup data disk and send me a copy. As its a dos based disk, Id think it could be copied on any windows PC with a 3 ¼ or MO disk or if thats not feasible, send me the disk itself.
As far as the system I have, this is the info on the hard drive
MFS3500-8
HD-3500-8-1-1
System 00-3.0.0
OS 01-1.1.0 - (operating system ? )
Database 00-3.0.0 (06 Nov)
Serial # - 36003 / 334
Sorry, but had to ask.
Wed May 30 2018
Don't suppose anyone could send me a copy of the backup data disk
Thu May 31 2018Reply from Jim Carr
Howdy,
I am fairly sure a Preset Data disk from another SSD-3500 is not going to help because the options are serialized. You might be able to get out of the Auto Test loop by doing a complete system reset. However, I think the BIOS settings need to be reset manually because the CPU battery went flat before it was replaced. Then you will need to get a Hard Disk Drive image file for your system from Aloka or one of their distributors. AUE may be able to help you with that, depending on where the system is located.
I am afraid it is too late now, but you should have been able to backup the HDD data to either a floppy disk or to a MO disk. Which one you need depends on the size of the Preset Data file, which is one file and can exceed the 1.44 MB capacity of the floppy. The media needs to be DOS formatted before use, and if an external MO drive is used it needs to use the IDE interface. Later versions (V7 and up) can use an external USB hard drive to make the Preset Backup. If you have an Aloka system, make sure you have a Backup disk today! In fact, make sure you have 2 copies.
Jim Carr
Director of Service & International Operations
AUS
Toll Free (USA, Puerto Rico and Canada): 866-620-2831
USA office: +1 918-628-2831
Email: Service@advancedultrasound.com and Sales@advancedultrasound.com
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Sat Jun 02 2018Reply from donintn
1st, thank u for taking the time to help me, know it's sincerely appreciated.
As for resetting the Bios, I may have missed it but I have scoured the service manual and I didn't see any info on it. There is a jumper pin beside the snaphat battery, I'd guess you turn it on but I hate guessing
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