I have a MyLab Five which is having a HDD issue. Original from problem is the machine boots normal... but I can't access the Patient Archive, I can't create any new studies... the HDD icon on the top is blinking.
I reloaded the software, but it did not fix the issue. Does anyone have service manual? Any solutions? Please help.
Thanks in advance.
Thu Aug 16 2018
MyLab Five
Fri Aug 17 2018Reply from Alex Wright
Hello! MedWrench suggests contacting the following companies:
Alexandra Wright MedWrench - Sales & Marketing Coordinator email me: awright@medwrench.com
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Tue Jun 02 2020Reply from sofipay
Thu Mar 03 2022Reply from Epathak
Hello,
did you find a solution to this problem. I am having the same problem. I can't take measurements. End exam etc
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Mon Jun 13 2022Reply from PJay
Hello,
Did anyone find a solution (or at least the exact cause) of this problem?
It happened to me last week, the system starts, but it doesn't let the user start/end/view exams, you can just use the probe, change the parameters, but nothing else. Can't access the MENU, it beeps but nothing changes.
The HDD is working ok - was connected to the other PC and the files could be accessed. Is there any particular file that could be the casue, if (for example) the machine was turned off by the power outage?
Thanks for any hint!
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Mon Jun 13 2022Reply from UL Service
Mon Jun 13 2022Reply from Epathak
Mine was a small battery that contols the time and date that had to be replaced. I sent it back in to esaote to have it done.
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Tue Apr 04 2023Reply from Naughtytog
