About the 4C-RS, the scan area has interference like lots of lines even without/with compound and bad image when scanning. About the L6-12-RS, there is a vertical line in the middle of the scan area, the other probe 3SC-RS has no problem after all. What should i do to eliminate the interference generated in the probe?
Thu Sep 06 2018
4C- RS Probe and L6-12-RS Probe problem
Wed Sep 12 2018Reply from Ted Lucidi, CBET
The L6-12-RS sounds like it has some performance issues, such as array damage. Noise issues can be some of the most challenging problems to solve and it sounds as if the 4C-RS is picking up some environmental noise. When the noise is visible, i'd recommend the following.
1. Unplug the scanner and re-examine the image. The power supply could be the source.
2. Take the scanner to another room and re-examine the image. Something in the immediate vicinity could be inducing the noise
3. Take the scanner to a different area of the facility altogether. Something in the local vicinity could be inducing the noise.
4. Test the 4C-RS on another scanner. It could be the system itself.
5. Test another 4C-RS on the same scanner. If you do not have another 4C-RS, you may want to source a loaner. We, at Innovatus Imaging, can assist. 844-687-5100
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