I have a monitor articulating arm that will no longer lock. Gas spring has gone out.
I am looking for the part number for the entire assembly and do not have a service manual for this unit.
Thanks for any assistance.
Thu Nov 29 2018
Monitor Articulating arm replacment
Thu Nov 29 2018Reply from Jim Carr
Howdy,
There are two different articulating arm assemblies, although I don't see much difference between them. The original one was called the Turtle Lake and is part number 453561782641. In or about March of 2015 and coincident with the release of 1.4 software, Philips started shipping the Armstrong articulationg arm which is part number 453561799121. The Armstrong articulating arm has two dimples as an indentifier in the elbow between the upper and lower arms.
AUE has those parts in stock in our Tulsa, Oklahoma facility. Please contact us for a quote, at the phone number below or by emailing to Sales@auetulsa.com
Thank you,
Jim Carr
Director of Service & International Operations
AUS
Toll Free (USA, Puerto Rico and Canada): 866-620-2831
USA office: +1 918-628-2831
Email: Service@advancedultrasound.com and Sales@advancedultrasound.com
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Fri Nov 30 2018Reply from DFMK6