Wed Jan 23 2019
Care assist bed with no functions from the siderail
I have a care assist c model that will not go up or down. The head up and down is not working either. I replace the cables, circuit boards, siderail pad. There has to be something that I am overlooking. Thanks for any help.
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Wed Jan 23 2019Reply from Kelvin
Thu Jan 24 2019Reply from MARTIN318
Replace motor control and every board in the electrical box, checked cables, unplug the hand pendant from circuit board, replace both control membranes. I have repaired a lot of care assist beds and usually I am able to isolate the problem to one side. One thing that I notice is I do not hear a clicking sound when I press s button
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Thu Jan 24 2019Reply from Kelvin
Thu Jan 24 2019Reply from Kelvin
Tue May 07 2019Reply from Ksj
Please let me know if you figured out the problem and were able to fix it. Having the exact same problem here in Missouri. Thankyou
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Fri Mar 20 2020Reply from Chris-CBET
disconnect all the siderails, and the hand control, next reconnect 1 siderail or the hand control, then verify it's not locked out. if nothing has changed, disconnect that 1 controller and try another.
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