We had a hard drive crash and had set up CR Reader on a new hard drive with same specs. We keep getting the following error (Erro 2712): "The software version of the digitizer and that one installed on PC do not match. Please contact service to finish installation."
The CR-30X I'm assuming is a 1st generation as the connection is through a Firewire Cable.
Can anyone help us PLEASE???
Fri Feb 01 2019
Error message
Fri Feb 01 2019Reply from Treyvon
Fri Feb 01 2019Reply from MedWrenchManager
Hi Treyvon- That is great. Can you please share with the MedWrench community on how you solved this problem for future reference?
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