Tue Jun 25 2019

E288 & E267

When I first turn on the force triad it gives me an error E288 which require level 6 calibration. once I start the calibration I get E267 and can't proceed with the calibration process. any suggestions?

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Tue Jun 25 2019Reply from Cbet_Matt
Cbet_Matt

This might help,

E267 ERR_NR_GEN_ERROR

General NR failure source unknown top level reporting.

1. Cycle power to the unit. Allow the unit to go through its self-check. If the error clears,

the unit is ready for use.

2. If the error does not clear, perform a level-6 calibration of the system as described in

Calibration Levels on page 6-6.

3. If recalibration does not work, open the cover to the unit and inspect the controller

board. Verify that the board is securely seated and fastened as expected. Verify that

the ethernet cable is connected to the system.

4. If the unit still displays the error and/or the recalibration does not correct the issue,

replace the controller board and perform a level-6 calibration.

5. If the new board does not correct the issue, contact your local Covidien Technical

Service for further instructions (see page 9-4).

 

E288 ERR_NR_SENSOR_CLIP

DSP sensor clipping error.

1. Open the cover to the unit and inspect the controller board. Verify that the board is

securely seated and fastened as expected. Verify that the ethernet cable is connected

to the system.

2. Cycle power to the unit. Allow the unit to go through its self-check.

3. Perform a level-6 calibration of the system as described in Calibration Levels on page

6-6.

4. If the unit still displays the error and/or the recalibration does not correct the issue,

replace the HVDC board and perform a level-4 calibration.

5. If replacing the HVDC board does not correct the error, replace the controller board

and perform a level-6 calibration.

6. If the new components do not correct the issue, contact your local Covidien Technical

Service for further instructions (see page 9-4).

E289 ERR_NR_SENSOR_COMPARE

DSP sensor comparison error.

1. Using the data information found under Service -> Statistics -> Error List on the

display panel of the unit, use table below to help isolate the error.

2. Open the cover to the unit and inspect the controller board. Verify that the board is

securely seated and fastened as expected. Verify that the ethernet cable is connected

to the system.

3. Cycle power to the unit. Allow the unit to go through its self-check.

4. Perform a level-6 calibration of the system as described in Calibration Levels on page

6-6.

5. If the unit still displays the error and/or the recalibration does not



Matt

 
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Tue Jun 25 2019Reply from Cbet_Matt
Cbet_Matt

You will also find the manual under documents scroll down you'll see it. click and down load.



Matt

 
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Tue Jul 02 2019Reply from Valjak
avatar placemark

Hi,

Tihs is from service manual:

 

E267 ERR_NR_GEN_ERROR
General NR failure source unknown top level reporting.
1. Cycle power to the unit. Allow the unit to go through its self-check. If the error clears, the unit is ready for use.
2. If the error does not clear, perform a level-6 calibration of the system as described in Calibration Levels
3. If recalibration does not work, open the cover to the unit and inspect the controller board. Verify that the board is securely seated and fastened as expected. Verify that the ethernet cable is connected to the system.
4. If the unit still displays the error and/or the recalibration does not correct the issue, replace the controller board and perform a level-6 calibration.
5. If the new board does not correct the issue, contact your local Covidien Technical Service for further instructions

BR

KV

 


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Fri Jul 05 2019Reply from Winter S
avatar placemark

Yep, the manual for the ForceTriad is located here

https://www.medwrench.com/documents/view/5845/valleylab-forcetriad-calibration-output-checks-and-troublshooting

And the Service Manual is here

https://www.medwrench.com/documents/view/4748/valleylab-forcetriad-valley-labservice-manual

These E288 and E267 errors are known and fixable. So you are in good shape.


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