Lifepak 20 didn't restoring user settings once the coin battery replaced,and comes up with red service light and error logs 4008, 5011, 5014 all the times. Does any one have this problem before?
Wed Oct 23 2019
Problem restoring user settings
Thu Oct 24 2019Reply from MedWrench Mandy
Have you checked any of the manuals?
One of these companies may be able to help:
Mandy Hernandez | Digital Marketing Coordinator
email me: mandy@medwrench.com
Connect with MedWrench:
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Thu Oct 24 2019Reply from Biohazard
This device will need re-dux kit up-grade. The kit comes with new system board, printer, and power supply.
joey
Edge Biomedical
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Thu Oct 24 2019Reply from ReNew14
I've seen the coin cell installed incorrectly and the positive contacts were on the negative side causing this issue.
We can help with this issue at ReNew BioMedical. Please call 844-425-0987 and ask for Neil
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Thu Oct 24 2019Reply from ReNew14
Also wanted to add that the error codes will always appear after replacing the coin cell.
you have to clear the codes, clear the memory and power on your unit twice typically before the service light goes away.
seems as if you've done this as you mentioned all the time.
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Thu Oct 24 2019Reply from Muhammad Imran
Fri Oct 25 2019Reply from ReNew14
only Stryker has the software.
we can offer trade in credits and put you in a recertified device for less than a software upgrade.
844-425-0987
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