We have a PCR Eleva S. The tech put a cassette in and had to manually pull it out. She then tried another and now the machine will not suction on and pull the cartridge out. Can you help on this issue? What do I look for?
Mon Dec 09 2019
Not Removing Cartridge.
Mon Dec 09 2019Reply from ceshop
make sure they did not bend the bar with the suction cups are on, check the sensors check for any being loose
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