Tue Mar 10 2020

Probe port problem

Hello Guys! I recently encountered a problem with a Voluson S6. The first probe port cannot detect the probe but when i transfer it to the next probe port, its detected. I also noticed that the mechanical behavior of the copper pins in the said probe port is not the same as to the other two working probe ports. Can this be fixed manually by bending or improvising a fix or it will be already a assembly replacement? Hoping for your urgent response, advice, & recommendations...

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Tue Mar 10 2020Reply from Biomed23
avatar placemark

Also, if someone has a service manual that has the proper disassembly of the FRU's or individual boards on the machine I would appreciate it. 

Thanks...


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Wed Mar 11 2020Reply from MedWrench Mandy
MedWrench Mandy

One of these companies may be able to help you:

Conquest Imaging

Exclusive Medical

Innovatus Imaging

Probo Medical


Mandy Hernandez | Digital Marketing Coordinator
email me: mandy@medwrench.com
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Wed Mar 11 2020Reply from Mike Davis
avatar placemark

The issue is with the port itself. This is not a field repairable part. You will want to replace the entire Probe Interface Board. Part # 5366065-3


Michael Davis
Technical Support Specialist
Conquest Imaging
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Wed Mar 11 2020Reply from Jim Carr
Jim Carr

Howdy,

The first port is for 'parking' a probe. There are only 3 active connectors on the Probe Interface Board of a Voluson S6.

Best regards,


Jim Carr
Director of Service & International Operations
AUS
Toll Free (USA, Puerto Rico and Canada): 866-620-2831
USA office: +1 918-628-2831
Email: Service@advancedultrasound.com and Sales@advancedultrasound.com
 

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Thu Mar 12 2020Reply from Biomed23
avatar placemark

Hi Guys!

Thanks Mike Davis for the info. I have already instructed the end-users not to use the said probe to avoid further damage to the port itself.

Thanks also Jim Carr for the advice although in this case, the fourth probe port is the parking slot not the first one.

Best Regards,


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Thu Mar 12 2020Reply from Biomed23
avatar placemark

Also, could you send me a copy of service manual which has the proper disassembly of the probe PCB? would appreciate it thanks


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Thu Mar 12 2020Reply from Biomed23
Mon Nov 07 2022Reply from juventino
avatar placemark

I have problem with voluson s6 no signal 


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