When you attempt to take a panoramic shot the unit will stop when it hits the first switch . It will produce a sliver of an image approximately half an inch. Then it will give the message kV measurement problem. Additionally it will give the error Overvoltage_ kV_2 E04. I ohmed out the switch to ensure it was not the problem. I checked all fuses. Any help would be appreciated.
Sat Mar 14 2020
Overvoltage_ kV_2 E04
Sun Mar 22 2020Reply from DentFE_Aus
Hello firstly E04 should be LOW KV E03 is HIGH KV.
I would do a KV calibration and while your there mA and Heating voltages.
If you cant get those to pass then I would suggest the Xray Source, microprocessor board or inverter board are faulty. I would carry out diagnostics with that in mind, check voltages, cables, measure resistance of Xray source etc.
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