Mon Jun 22 2020

Won't Boot Up

When the green progress bar gets approximately half way, it turns red and the machine shuts down. Has anybody had this experience?

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Mon Jun 22 2020Reply from MedWrench Kari
MedWrench Kari

What is the name of the manufacturer and model of the equipment you are working on?


Kari Thompson | Sales Support Coordinator                     
email me: kari@medwrench.com
 

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Mon Jun 22 2020Reply from ksimpler
avatar placemark

Philips EPIC 5G


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Mon Jun 22 2020Reply from MedWrench Kari
MedWrench Kari

One of these companies may be able to assist:

Agiliti 

Conquest Imaging 

Exclusive Medical 

Innovatus 

Probo


Kari Thompson | Sales Support Coordinator                     
email me: kari@medwrench.com
 

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Mon Jun 22 2020Reply from BMET-KY
avatar placemark

Try removing the standby battery (may have 1 or 2 batteries depending on option) located in the bottom of the power supply. I had an Epiq 7 doing the same thing a few weeks ago that had a bad battery. Booted fine with battery removed. Replaced with a new battery and havent had anymore problems.


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Mon Jun 22 2020Reply from ksimpler
avatar placemark

Removing the standby battery did the trick. Many thanks.


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