Fri Jun 26 2020

Epiq 7cv freezing

Hello all. I am having problems with a Epiq 7cv that is freezing . When this happens a message pops up to restart the system. The message also has the following error: DiagCode:207.2498.2D62.6 SoftwareBuildVersion: 4.0.2.525 I ran system test. Passed. Performed disk defrag. Any help would be greatly appreciated.

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Fri Jun 26 2020Reply from Danelis
avatar placemark

You most likely have a software issue. Reload the software.

regards

John Williams


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Fri Jun 26 2020Reply from BoscanR
avatar placemark

That could be 3 things, 1.- A database corrupted. 2.- A problem with the hard disk. or 3.- A software problem. With the first tou could erase the patien database and the device couls start normally. For the 2 and 3 need to reload the software.

Kind regards


boscanrolando@gmail.com

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Tue Jun 01 2021Reply from kcbong
avatar placemark

Hi, im also experience the same DiagCode: 207 after i replace the both patient data hardisk. Using same specification, same brand but different model hardisk. after reload software plug in X5-1 or X7-2 will pop-up error 207. use back the original problem hardisk no problem at all.


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Tue Jun 01 2021Reply from BoscanR
avatar placemark

That sounds like a problem in the Adquisition Front.

Kind regards


boscanrolando@gmail.com

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Fri Jun 04 2021Reply from kcbong
avatar placemark

I put back the original hardisk which i had scanned got error and reload software. Put in X5-1 & X7-2 transducer had no error 207. Wondering if the new hardisk issues?


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