Mon Jun 29 2020

Monitor keeps restarting.

says check settings and restarts. No module attached and oddly has no "hardware" selection in the menu. I'm new to this monitor and any hep would be appreciated. I do not have the service tool

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Mon Jun 29 2020Reply from MedWrench Kari
MedWrench Kari

One of these companies may be able to assist:

USOC 

Southwestern

Sage Services

BMES


Kari Thompson | Data Entry Coordinator                     email me: kari@medwrench.com
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Mon Jun 29 2020Reply from Ali Youssef
Ali Youssef

The reason why this is happening is because the unit has the wrong software configuration. If you have another unit that has same software option and they both below to the same department, copy the configuration from the good one and Upload it to the bad unit. You have to have Biomed Suppot tool. 


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Mon Jun 29 2020Reply from amy_2611
avatar placemark

I spoke with the technician and she believes it may be a main board issue, especially if there is no module attached.  Our technicians are available for troubleshotting over the phone.  

We also offer free evaluations or units sent in


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