I have 2 Philips VS4s that have a blank blue screen after you try to take blood pressure..unit loads up fine and goes to home screen but once you try to take blood pressure the screen goes blue..is this a board issue?
Wed Jul 01 2020
Blue screen
Thu Jul 02 2020Reply from T-Lobato
shelaA,
Sounds like it. Perhaps, when the pump starts, the vibration is causing a ribbon cable or connection to the display to blank out, but that's just a guess. Seems odd that you have two units with the same problem. We have a number of these units in service. I scanned through our service history, which is more extensive than I thought, and we've never run across this. Share your resolution!
T.
TJ Lobato | MedWrench Guru
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Thu Jul 02 2020Reply from Ali Youssef
The LCD goes bad often on these units. I would say the LCD might be bad. Try replacing the LCD on it
Ali
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