Tue Aug 25 2020

Always Reading HI

Does anyone know of a method to fix a TAT 5000 that always reads HI?

   RE: Temperature Monitor Report Post
Tue Aug 25 2020Reply from Ben C
Ben C

Have you checked the MANUAL

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Tue Aug 25 2020Reply from Chris S
Chris S

They have a lifetime warranty.  Set up an RMA with Exergen and they will send you a replacement.

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Wed Aug 26 2020Reply from belvedere

^^^Chris is correct.  In fact, ANY issue with the thermometer is covered.  Once I got one with a broken battery cover and called Exergen to see how to order a replacement.  I was told that they don't sell parts (even the battery cover!), but would exchange the entire thermometer under the lifetime warranty.

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