Sun Aug 30 2020

DISPLAY ERROR 12404

MY Carestream - DirectView Classic CR IS NOT SCANNING ,with error code: 12404

   RE: Computed Radiography Report Post
Sun Aug 30 2020Reply from Luis_Med
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Hello,

I hope all is well. I will be happy to help you. Can you try to use another cassette and let me know if it's doing the same?.

 

Regards,

Luis

medtechsolutions20@gmail.com

medtechsolutionscompany.com


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Mon Aug 31 2020Reply from DELIGHT
avatar placemark

i have used all cassette, SLOW SCAN NOT WORKING,


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Mon Aug 31 2020Reply from Luis_Med
avatar placemark

Hello,

I recommend you to get into diagnostics to determine what is malfunctioning, which takes a service key. Also, you should try to clean the scan slides. 

Regards,

Luis


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