Tue Sep 08 2020

Still ultrasound images multiplying

Hello, Why do the still ultrasound images increase in number when being sent from the ultrasound machine to the PACS. 5 images take on exam and 50 end up on the PACS. Only 5 should be on the PACs. Thank you.

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Tue Sep 08 2020Reply from Luis_Med
avatar placemark

Hello,

I hope all is well. Is this happening in the PAC side ?.

Regards,

Luis

medtechsolutionscompany.com 


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Tue Sep 08 2020Reply from Lisa Bachan
avatar placemark

Thank you. Yes the increased images show up on the PACs. 


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Tue Sep 08 2020Reply from Luis_Med
avatar placemark

Then this is a Pacs issue. What pacs do you have?. I can help you to check the logs.

Regards,

Luis

 


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Wed Sep 09 2020Reply from MedWrench Kari
MedWrench Kari

What is the name of the manufacturer and model of the ultrasound you are working on? 


Kari Thompson | Data Entry Coordinator                     email me: kari@medwrench.com
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Thu Sep 10 2020Reply from Lisa Bachan
avatar placemark

GE Voluson E6


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Thu Sep 10 2020Reply from Lisa Bachan
avatar placemark

Luis,  The PACS is Artworks/Integramed. I have no way to access the logs. 


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Thu Sep 10 2020Reply from MedWrench Kari
MedWrench Kari

One of these companies may be able to assist:

Agiliti 

Conquest Imaging

Innovatus

GE


Kari Thompson | Data Entry Coordinator                     email me: kari@medwrench.com
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Thu Sep 10 2020Reply from MedWrench Kari
MedWrench Kari

Conquest Imaging had this advice to offer: Consider the possible cause for this issue to be the User Interface, the print/send button may have malfunctioned and is sending multiple images to the PACS viewing station.  If you need pricing and availability, please call 866-900-9404.


Kari Thompson | Data Entry Coordinator                     email me: kari@medwrench.com
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