Mon Oct 19 2020

AGFA CR10 X NX Viewer doesn't open

Hello guys, I really need some help. When using the PC, the NX viewers show an error and doesn't load the app. Aside from this, the HP monitor malfunctioned and it only displayed half of the screen so we decided to replace it.

   RE: Computed Radiography Report Post
Tue Oct 20 2020Reply from Luis_Med
avatar placemark

Hello,

I hope all is well. What error are you getting?. You might need to reload the sofware.

Regards,

Luis


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Wed Oct 21 2020Reply from Juan delacruz
avatar placemark

Hi Luis, so I got some pictures from the technician.  The monitor looks weird, so I had to replace it with a new one. I'm not sure if you need a QHD monitor or something more than HD for the program to function properly.

I already reinstalled windows.

 

Here's a screenshot

 

Is this possible without an NX installer?

 


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Wed Oct 21 2020Reply from Luis_Med
avatar placemark

Hello,

What windows did you install?. Did you try to reinstall the nx viewer?. If you would like, you can sen me an email to coordinate to work together. My email is medtechsolutions20@gmail.com

Regards,

Luis


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Wed Oct 21 2020Reply from Ben C
Ben C

Although it is your choice to go offline with your discussion, we are sure that other MedWrench users would appreciate it if you kept your discussion within the thread. This will help to keep a permanent record of the issue you are facing and how it was solved to help others in the community that may be facing a similar challenge.  

We appreciate your participation and hope that the MedWrench forums will help you to solve your medical equipment issue


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