Tue Oct 20 2020

Air detected in line

I have two used Baxter Sigma Spectrum infusion pumps that were sent out for service. The technician reported that each is reporting the same error message: not recognizing that the tube is in place, air detected in line. He stated that the sensors have been cleaned. He contacted Baxter and was informed that that each requires a new board ( that will exceed the value of the units!) Any ideas what may be causing this on two units?

   RE: Infusion Pump Report Post
Wed Oct 21 2020Reply from Chris S
Chris S

There are multiple 3rd party companies that are able to repair these units at a reduced cost.  The company I use typically replaces the oscillators when this problem is noted.  I have not had any luck locating this (or most)  parts for purchase through Baxter or any 3rd party service.  I would be curious if anyone else on here has.


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Wed Oct 21 2020Reply from Jurmedica
Jurmedica

Chris - thanks for the info and insight. Can you advise contact info for any of these companies?

Thanks

Harold  - jurmedica@gmail.com


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Wed Oct 21 2020Reply from Ben C
Ben C

MedWrench works as the link between you and a service company. Browse service companies for your equipment or fill out a REQUEST FORM and we will help find a service company for you! 


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Fri Oct 29 2021Reply from JPJ
avatar placemark

I've received this error before when testing the device if you're re-using IV lines during testing. If you're testing with an older IV line, toss it and use a new one for testing. 

If an end user is receiving this error with a new IV line, then the load point 2 sensor will need to be cleaned gently (no sharp objects). After it's been cleaned, I would suggest calibrating the sensor as well. 

A 3rd party Sigma Infusion pump repair company I love to use is Elite Biomedical. They always resolve the issue with a quick turn around time. Hope this helps!


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Tue Dec 06 2022Reply from salarypouch
avatar placemark

If you are reusing IV lines while testing the gadget, I have previously had this issue. Use a fresh IV line for testing instead of an old one if you are using one.


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