Thu Oct 22 2020
Time and Date issue
The coin cell is at 3.25 VDC. The hardware test states that system memory and static memory both errored out. Is this a coin cell issue or the main board? Any assistance would be greatly appreciated.
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Thu Oct 22 2020Reply from Ben C
Fri Oct 23 2020Reply from S. Rooks

Hello Ahamayym,
Among other things, the coin cell battery maintains the time/date and changes to default settings. If the cell voltage maintains @ 3.25, is it possible you have a cold solder joint? To troubleshoot, I would suggest checking the voltage along the traces leading to the battery posts. Often I have encountered boards with -/+ solder points that have been torn or damaged when individuals attempted to replace the coin cell battery.
Biomedical Equipment Technician with Southeastern Biomedical 1-888-310-7322
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Fri Oct 23 2020Reply from Ahamayym

I verified the battery voltage at the battery and through the board at the solder points. Unfortunately, it isn't a cold solder joint. Thank you for the recommendation. I am thinking that the main board has finally gone bad. It has a mfr date of 2008.
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