Hello , I have an ultrasound of medison R7 and it has 4D board already installed but the option itself on the software is not enabled I need help to enable this option again ! I would be very grateful
Thank you
Tue Oct 27 2020
4D enabling request !
Tue Oct 27 2020Reply from Jim Carr
Howdy,
I believe you need to contact the company that sold the system to you. The option data is saved in the system hardware and the Keys for options are unique for a system serial number. If the 4D option was enabled and is not working now, that would seem to indicate a hardware failure of the 4D board or possibly software corruption. The company that sold the system should have a record of the Key for that option, and can explain how to enter it in order to see if that fixes the issue.
Good luck,
Jim Carr
Director of Service & International Operations
AUS
Toll Free (USA, Puerto Rico and Canada): 866-620-2831
USA office: +1 918-628-2831
Email: Service@advancedultrasound.com and Sales@advancedultrasound.com
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Fri Nov 04 2022Reply from Javieru
Hello we can help to solve option license issues for samsung-medison models and others. Contact us for help
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