Tue Feb 09 2021

Error message: Err 37

Hi, the display is showing me Err 37, I would like to know why this error is due. And if anyone has the service manual for this equipment that you can send me. My email is juniorlevanogonzales@gmail.com

   RE: DR Systems Report Post
Wed Feb 10 2021Reply from Tomelgy
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Error 37 measn no kV or short on the kV inverter.

There is the main fuse 80 or 100 amps which blows & give this error, its fairly common.

The fuse is mounted on main inverter assembly, it can be located in two different positions depening upon the board version.

Lucky version/location: The fuse can be accessed from the side, remove side covers (left side) & the fuse could be sisible through hole.

Be very careful as the capacitr bank could remain charged, measure the voltage on both sides of fuse first.

 

Unlucky version/location: The fuse is located in the middle of the capacitor board, you have to remove all plugs & wires to inverter unit & slide-out to access fuse & boards.

There is also a 20amp fuse from cap charger that could give same syptoms!

The servcie manuals can be downloaded from the Siemens Healthineers whebsite after registering.

Tom


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Mon Jun 21 2021Reply from C2chtm
avatar placemark

Hello, 

 

We have the same error. Any chance someone can provide feedback or tech support?


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Tue Jun 22 2021Reply from Tomelgy
avatar placemark

See my Feb 10, 2021 comments 


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