Is the device cycling for an NIBP (Non-Invasive Blood Pressure) measurement at all, or do you just immediately get an error and cannot proceed? The e-20 indicates your NIBP is out of calibration. Have you tried different hoses and or/cuffs? You could have an internal hose disconnected or a compressor issue. I would give Smith's a call. They're helpful!
Deanna Wilkinson - MedWrench Guru
Thanks for the response. On power up I get E-4 consistently, then when measurement button pushed, within 1 sec I get E-20 with no sound from the pump.
I dong get a very good response from Smiths. Most of the time it is : send it in with 4-8 weeks turn around. I was trying to get CO2 modules for Advisor monitor, and after 2 weeks trying to get hold of a sales guy to authorize it, I was told its not for sale, only for internal use.