which function is not working? is it 1 function or multiple?
It will not move anything on the bed. I am only able to lock the bed using the side rail
when I push any other buttons it just make a clicking sound like it trying to turn over
disconnect your siderails, then try the footboard. if that works, connect 1 siderail and try the siderail controls(you may have a stuck siderail button.
You could also have a bad coupling