Fri Apr 23 2021

Not moving

Hello I hear noise but it will not move the bed as if it is locked or something. It a sound like it is trying to start but does not. Do you know what could stop it from Functioning. The lock keys are not litr

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Fri Apr 23 2021Reply from Chris-CBET
avatar placemark

which function is not working? is it 1 function or multiple?


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Fri Apr 23 2021Reply from AAM
avatar placemark

It will not move anything on the bed. I am only able to lock the bed using the side rail  

when I push any other buttons it just make a clicking sound like it trying to turn over   

 


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Sun Apr 25 2021Reply from Chris-CBET
avatar placemark

disconnect your siderails, then try the footboard. if that works, connect 1 siderail and try the siderail controls(you may have a stuck siderail button. 

You could also have a bad coupling


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