Tue May 18 2021

battery pack error M397 low charge

Hello, i have a Bv-300 that have a low charge prolem, a technician diagnose it and tell me that i need to change the charging Pack (battery pack + charger) but i found the battery pack for lower price . is it okey if i only change the battery pack without changing the charger ? Thanks

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Tue May 18 2021Reply from Karim Fouad
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You can change the battery pack only without changing the charger if it's working fine


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Tue May 18 2021Reply from Karim Fouad
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You can change the battery pack only without changing the charger if it's working fine


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Tue May 18 2021Reply from medsalahtlili_6074
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Is there any other software modification needed ? i mean the system will automatically reconise the new batteries ?


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Tue May 18 2021Reply from Rapidxray.biz
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You need to use x-scope or BV scope service softwart and follow the instructions. This also resets the EOL message (End of Life) if this message is appearing.


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Tue May 18 2021Reply from medsalahtlili_6074
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bvScope requires a login from Philips wich i don't have but i wana know if it will be able to work fine and charge the new batteries . Thanks for taking the time to answer me really appreciate it .


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Tue May 18 2021Reply from Karim Fouad
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Yes it will work and charge fine without needing any software modifications. But you need to make the new batteries charges for 24h before switching on the system.


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Sat May 22 2021Reply from medsalahtlili_6074
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will it work if i use standar 12V/2.5A batteries and build the battery pack ? 

thanks a lot for answering my questions guys really appreciate it =O


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Wed Oct 27 2021Reply from juventino
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I need help please 


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