no image for the probe 11c3

One of these companies may be able to assist:

Agiliti

Ampronix

Howdy,

What type of problem did you have? Probe not recognized by the system or an error code? We could test the probe for you, if you think there is something wrong with it.

Best regards,

I appreciate your reply, I test the probe by operate it using another device ( xario 100 ), it operated properly without any error.

But when operate it on it's device, it still operate without image from the probe without any error code displayed on the screen.

It displayed that the probe is 11c3 without image.

Hello Timraz,

Ok, the problem is quite clear: Your front PWB board (board where the Probes are connected) is not responding when switch to Endovaginal probe. 

The problem is most likely to appear always when you switch between the probes. Try the following:

1- Remove all the PWB boards, make a through clean up and reconnect them tightly.

2. Check all the connections, especially HDD and RAM on the MOBO. Restart the system and check.

3. Finally, if the above doesnt work, replace the HDD with new OS and SW. 

Hope this works. Reach out to me with the results. Thanks.

Hax

Thank you for your replies, I want to clarify this message that appears to me with the problem I mentioned earlier.

The error:

Hardware control error.

Reboot to restore system functionality.

Service ID: TUS_IMG_16

Dear Hax;

I tried your advise on Toshiba US Xario 100, but the problem still appearing.

Could you help me which model of the endovagenal probe is compatible with Xario 100.

I have an Endovaginal probe (PVU-781VT - 11C3) is that probe for Xario 100 or PVU-781VTE.

Best Regards, 

Timraz