Sat Sep 04 2021

Task starter error

Toshiba aquilion prime tsx-302a. When I power on the machine, when it reach the point of booting up the aquilion software, I get this error 'TaskStarter Error' on the S-con. I click retry probably 3 times, then the software opens. But while on the S-con, I can do warm up or any exams, like there's no communication with the gantry. I think although pressing retry, whatever that was failing, didn't really get fixed. Please need some help, thanks

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Wed Sep 08 2021Reply from RichardsonHealthcare
avatar placemark

Hi Ilya, 

Open Windows Explorer, move to the G:EventLog folder, open the RTMsummary log and look at the section "Bootup Errors and Warnings."

This should give you an idea of where the problem is. If you need further clarification or help, please send our team an email or give us a call!

-Richardson Healthcare 

healthcare@rell.com 

704-739-3597 


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