When I click the color flow and position the cursor for PW Doppler or CW Doppler the machine freezes and displays Error message EF7A0-00021AD7. Please help, which board is not working what do I have to do? Where can I get help for service part? Thanks
Sun Oct 03 2021
Error Message
Mon Oct 04 2021Reply from MedWrench Crystalyn
Mon Oct 04 2021Reply from Chidicon Medical Center
Tue Oct 05 2021Reply from dferguson
Tue Oct 05 2021Reply from Chidicon Medical Center
I am out of the USA. Which board is faulty? Would a replacement board be needed? Is there any remote help possible?
Report Post
Tue Oct 05 2021Reply from dferguson
There is the Power Supply, DC converter assembly 77101-60210 or the 77110-60300 Power Regulator PCB
Report Post
Wed Oct 06 2021Reply from Chidicon Medical Center
The Power Regulator PCB is labeled 77110-20302 Rev B. If we change this board will this retify the problem? Do you have this replacement part and how much would that cost?
Report Post
Wed Oct 06 2021Reply from dferguson
On the back of the other side of the PCB, near the top should be the part number I gave you. I believe that number you found is for the fab. Unfortunately we do not.
Report Post
