We have two stryker 1488 cameras that won't white balance and that go dark after 3 minutes. Is there a way to reset the system. Might there be another setting that needs resetting?
Wed Oct 13 2021
1488 won't white balance and goes dark after 3 minutes
Wed Oct 13 2021Reply from EvgenyP
Hello,
It seems like something overheats inside your consoles or the heads. I would start with troubleshooting the issues with airflowing the units. Try also quick cross connecting the hot head or console with the other cold ones. That might give you an idea of what is out of order either the Head or the Console.
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Thu Oct 14 2021Reply from Periwinkle
HI,
The problem seems to be with the console , one of the internal board/card problem. The exact problem can be assessed over a Zoom call and I will be glad to help by providing instructions over a video call.
Regards
Periwnkle
Dr Periwinkle Kaur CMgr
Direcor, ESU Medical Solutions Ltd
www.esumedical.co.uk
sales@esumedical.co.uk
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Thu Oct 14 2021Reply from Jahrapha
