Good Afternoon Biomeds,
I was called for our TEE Clean failing the cycle during the air filter change. The temperature switches were tripped which I corrected. Tech support recommended leaving the shunt in place and entering the info off of the new filter to prevent wasting a filter. As it was running the 5 rinse cycles, it made it through the 4, then on the 5th, it would fill the reservoir and then the water would not circulate (with the pump running) nor drain. Tech support wants me to send it in for repair and I would like to avoid doing that. Does anybody have any other useful troubleshooting advice or a service manual which would help with troubleshooting this device? Thank you in advance for any help.
Fri Apr 22 2022
Failed Filter Change Cycle
Mon Jun 06 2022Reply from T-Lobato
BMETABROC,
We have one of these units in our hospital. Were you able to get this resolved without sending it in? If so, how did you do it?
T.
TJ Lobato | MedWrench Guru
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Mon Jun 20 2022Reply from BMETABROCKHAUS
Good Morning T,
Unfortunately, we did have to send it in. Fortunately for us, I checked the history and saw where I finagled an extension on the warranty since we installed the unit about 6 months after we received it!
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