Fri Jan 21 2011

Thermo Fisher Scientific Shandon Citadel 1000 not resuming operation

I am looking for a solution for a problem in a Shandon Citadel 1000. The user manual specifies that the equipment will resume operation after a power failure. the problem is that this equipment is not resuming its operation when electricity is restored and stays in the exact position it was when the power failed. How can this problem be solved?? Also I would like to know who is your representative in Bolivia, since this eqquipment is located here in our institution Caja Petrolera de Salud, Bolivia.

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Sun Jan 23 2011Reply from GaryBiomed
GaryBiomed
I would say the power supply is Bad. Here is the Bolivia Contact Information Anatomical Pathology Latin America/Canada Tel: 1-412-788-2460 Another Contact 3970 John's Creek Ct. Ste 500 Suwanee, GA 30024 USA Tel: 1-800-955-5090 [In the United States] Tel: 1-770-871-4725 [Outside the United States] Fax: 1-770-871-4726 Email: exports@thermofisher.com

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