I’ve changed the stepper motor and the motor control board then when I performed the QC it gave me black image in the beginning then the phantom appears shifted down and shrinked, please advise
Thu Dec 01 2022
QC fails
Thu Dec 01 2022Reply from DEXA Solutions
There could be a number of issues. Please contact our customer support so we can get more information to help diagnose. info@dexasolutions.com
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Thu Dec 01 2022Reply from denis goncalves
Thu Dec 01 2022Reply from Jodiflo
Where table calibrations performed after parts replament? This needs to
be done by a FE.
Jodi Andrews - Official MedWrench Guru
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Thu Dec 01 2022Reply from denis goncalves
call me on whatsapp, you need to calibrate the steps, there is anydesk
+55 11 945400157
Denis Goncalves
DK System Medical
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Sat Dec 03 2022Reply from Hossam Elfarghaly
Dear Jodi,
All table calibrations performed after parts replament and there was a drift in the laser and we have corrected it then did the detector flattening successfully but still the QC fails as the spine of the phantom is minimized with large dark area in the end
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Wed Dec 07 2022Reply from Emily Vitkovitsky
If you are in need of immediate assistance please feel free to reach out directly to our sponsors. They are happy to help.
Just be sure to tell them you were referred by MedWrench.
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