Fri Dec 02 2022

Broken Frame

My health system owns about 12 DX-100 portables. As of today, we have now broken the frame on 3 different units at 2 different locations (pics attached). Has anyone else experienced this? We have several other portables (GE, Samsung, Philips) and have never had this happen on any other equipment.

   RE: DR Systems Report Post
Tue Jan 31 2023Reply from Mike Kiggins
avatar placemark

No pictures. We have had the chain drive units break. Is that what you are talking about? 

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Wed Feb 01 2023Reply from VolFan
avatar placemark

No, the frame itself is broken. The units have to be shipped overseas to have the unit completely disassembled/re-welded/reassembled for repairs. This process takes about 3 months to complete.

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