My health system owns about 12 DX-100 portables. As of today, we have now broken the frame on 3 different units at 2 different locations (pics attached). Has anyone else experienced this? We have several other portables (GE, Samsung, Philips) and have never had this happen on any other equipment.
Fri Dec 02 2022
Broken Frame
Tue Jan 31 2023Reply from Mike Kiggins
No pictures. We have had the chain drive units break. Is that what you are talking about?
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Wed Feb 01 2023Reply from VolFan
No, the frame itself is broken. The units have to be shipped overseas to have the unit completely disassembled/re-welded/reassembled for repairs. This process takes about 3 months to complete.
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