Wed Mar 22 2023

BootUp

I have an issue with my system. After I power up the ultrasound machine, a blue screen with error information appears on the screen as problem detected and windows has been shut down to prevent damage to your computer and also disable or uninstall any anti-virus, disk defragmentation, or backup utilities. Can you please assist me in troubleshooting this particular error?

Equipment: Philips - ClearVue 350

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maofopsy

Wed Mar 29 2023Reply from maofopsy

That's not very much information ;-) - Which Windows version is used? - What is the stop code that the blue screen displays? - Was there anything that happened before? Greetings Helmut

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Ray Brown, CBET

Wed Mar 29 2023Reply from Ray Brown, CBET

I will venture a guess that your I.T. department pushed out some kind of Windows security update into your ultrasound and it doesn't like it. Is your ultrasound connected to your I.T. ? A lot of updates seem to happen early Wednesday mornings.. the only other thing I can suggest is to write down the error codes and Google them for more information. Good luck.

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