Fri Apr 07 2023

Bed will not move up or down

I have a Panda warmer that the bed will not go up or down.  I have tried the pedals on both sides, still no response.  However, I when I press the pedals, I do hear a relay clicking.  Please help. 

Equipment: GE Healthcare - Panda iRES

   RE: Infant Incubators & Warmers Report Post
Fri Apr 07 2023Reply from Bill L.
avatar placemark

You may have already checked this, but in Operations Menu, Setup I think, make sure Elevate is enabled. I think you can check it in Service Mode also. Look in Service Mode Diagnostics to see if you can test the pedals, but I may be confusing Panda and Giraffe menus.  

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Sat Apr 08 2023Reply from MarioLM
avatar placemark

Check settings in User Menu. If the E-Base is

disabled and user is unable to enable, check the

Service Mode to ensure elevating base is enabled.

Change to enable and save settings.

You may also want to look in chapter 4 of the service manual for other tips.

I have a copy if needed.

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Mon Apr 10 2023Reply from Emily Vitkovitsky
Emily Vitkovitsky

If you are in need of immediate assistance please feel free to reach out directly to our sponsors. They are happy to help.

A & G Biomedical 

Integris Equipment

Smart Choice Medical


Just be sure to tell them you were referred by MedWrench

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Mon Apr 10 2023Reply from Chris S
Chris S

Manuals are available from the GE website for reference:

Official MedWrench Guru
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