Tue May 09 2023

Error message

When I open the program, I get a warning, warning 1012 unable to open the system log file. Logging has been disabled. Then when I try to open up nerve conduction studies, I get the error message that the parameter is incorrect. Are there any solutions to these error messages? Thank you!


   RE: Electromyograph (EMG) Report Post
Tue May 09 2023Reply from hz61821_8609
avatar placemark

The error message "warning 1012 unable to open the system log file. Logging has been disabled" typically indicates that the program is unable to create or access the log file. This can occur due to various reasons, such as file permission issues, antivirus software, or corrupted log files. Here are some troubleshooting steps that you can try to resolve this error:

Check file permissions: Make sure that the user account that you are using has the necessary permissions to access and modify the log file. If not, try running the program with administrative privileges.

Disable antivirus software: Some antivirus software can interfere with the creation of log files. Try temporarily disabling your antivirus software and see if the error persists.

Delete the log file: If the log file is corrupted, try deleting it and allowing the program to create a new log file.

Regarding the error message "the parameter is incorrect" when trying to open nerve conduction studies, this can occur due to various reasons such as incorrect file associations, corrupted program files, or missing dependencies. Here are some troubleshooting steps that you can try to resolve this error:

Check file associations: Make sure that the file type associated with nerve conduction studies is correct. Try opening the program and then opening the file from within the program.

Reinstall the program: If the program files are corrupted or missing, try uninstalling and reinstalling the program.

Update dependencies: Some programs may require certain dependencies to function correctly. Check if the program requires any dependencies and try updating them.

Contact your  Laboratory Equipment Supplier  If the above steps do not resolve the issue, it may be best to contact the manufacturer's support team for further assistance



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