Seat and Chest Cushion Deflating

The Totalcare bed blower is loud starting up when power is first applied to the bed. Do you hear the blower turning on when you first plug the bed in (or when you put the mattress in Max Inflate)?

So  the bed seems to be working initially & yes we do hear the blower upon startup (always has been somewhat loud on initial startup while the GCI panel loads and then it quiets down once mattress is inflated.  Airflow shows enabled and surface as normal.)  I can then initiate rotation therapy or max inflate and the blower can be heard again, while it’s changing pressures, etc. Our issue is that it seems  it’s within just a few minutes at times and others it’s after several hours, the seat will deflate first and then shortly after the torso section follows.  When this happens, we’ve tried to select options like optirest or max inflate (prior to unplugging) in hopes that it would reinflate but the screen shows that it is in progress but the blower never kicks on.  Of course when he’s in the bed even if we unplug and plug it back in, the mattress will not inflate until he is removed from the bed and then we can unplug and replug the bed back and it will reinflate.  

We also get a Low Air Loss System Error  that shows on the GCI panel at times even when the bed has not deflated.  

If you are in need of immediate assistance please feel free to reach out directly to our sponsors. They are happy to help.

Agiliti

Integris Equipment

MERCO Biomedical

Just be sure to tell them you were referred by MedWrench