I have a Passport XG that runs on fully charged batteries but won’t turn on or indicate its charging when the ac charger is plugged in the the wall ?
Any ideas?
Mon Jul 10 2023
No Ac power or battery charging
Wed Jul 12 2023Reply from Emily Vitkovitsky
Reply from Sage Services Group
"The problem likely lies in the power supply but may be main board. These are older units that will need a bench evaluation. Sage Services can offer a free evaluation and return the repaired unit to you quickly. Please reach out to us at 877-281-7243 or online at Sage Services Group Repair Request "
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