Tue Sep 12 2023

Resetting from flash drive

Hello, Pros!

My machine would not go beyond the welcome window after the surge. 

Would like to do a soft reset first, but can not find a reset knob. Please advise where is it?

We have a hard drive flash , how we can reset to factory setting , then. Load the flash? 

Any other ideas? 

I am a physician, not a tech. Will try to follow the steps...

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