Error message

The manual doesn't show an error code: 0xC100. it shows 

0x10C0 CPR switch failure (1) Check the cable connections between the

CPR switch and the MCB. Replace or connect

the cable as necessary.

(2) Replace the CPR switch.

It’s seems to be an issue with the MCM system. It won’t let me access the settings to turn it fully off, it seems to be that if the MCM system isn't active for more than 24hrs the alarm will go every hour. :,(

Have you tried calling Hill-Rom? (800) 445-3720 op2

Not yet but that will be my next step, thank you for replying and helping I appreciate you very much