Wed Feb 23 2011

how to bind a printer to the us program ?

I had installed the printer from the windows and tested it and it works properly but when trying to print from the US program a message appears saying " printing erorr , confirm binding printer " What shall I do? plz help me.

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Wed Feb 23 2011Reply from GaryBiomed
GaryBiomed
I think you may have to contact their tech support.[url=http://www.shimadzu.eu/medical/service/]link to ultrasound...[/url] Europe Technical problems Use following phone numbers for direct access: Ultrasound: +49 0203 7687 – 571 X-Ray: +49 0203 7687 – 355 DICOM: +49 0203 7687 – 337 CT: +49 0203 7687 – 333 MRI: +49 0203 7687 – 350 Fax: +49 0203 765733 [url=http://www.shimadzu.com.my/contact.html]link to asian tech support...[/url] SHIMADZU (Asia Pacific) PTE LTD - Malaysia Branch No.73 Jalan Rimbunan Raya 1, Laman Rimbunan, Kepong, 52100 Kuala Lumpur, Malaysia Tel: +(60)3 6250 1899 Fax: +(60)3 6250 1860 Email: general@shimadzu.com.my

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Fri Feb 25 2011Reply from MedWrenchManager
MedWrenchManager
There are so many different types of printers that it is difficult to formulate a response without having more information. Basic instructions to install a printer are included in the Shimadzu document M575-E332 Rev. A (or later). This manual was probably provided with the system at installation. 1.To troubleshoot the problem we would need to know what kind of printer they are trying to install (Monochrome, or color). 2.Second are they installing it through the Administrator account. 3.Should they not be able to resolve the matter on their own, then they should contact the local authorized Shimadzu medical service company. Sincerely, Don Karle Manager, Customer Service Shimadzu Medical Systems USA 20101 South Vermont Avenue Torrance, CA 90502 800/228-1429 310/217-8855 extension 109 310/217-0661 main fax line karle@shimadzu-usa.com [i]Answer provided via email from Don Karle[/i]

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